Goals Dagenham is a renowned sports complex that offers exceptional service and high-quality pitches. The brand prides itself on providing a great experience for its customers, offering 20 bar vouchers every 3/4 games, which adds an extra touch of brilliance. However, customers have suggested extending these vouchers for purchases of other products like footballs or football bibs. The complex has garnered praise for its impeccable coordination and helpful staff. Whether it's hosting a birthday party or assisting with hall decorations, the staff at Goals Dagenham ensure a smooth and enjoyable experience. Customers appreciate the attentiveness of the staff, with special mentions for the manager, Hezekiah, and staff members Russell, Alfie, and Annie. Regular patrons have been playing at Goals Dagenham for over a decade and continue to appreciate the brilliant staff and superbly maintained pitches. The only feedback from customers is the desire for the addition of Sky Sports. Overall, Goals Dagenham provides excellent facilities, consistent support, and outstanding service. The sports complex is located at Dagenham Leisure Park, Ripple Rd, Dagenham, United Kingdom, and operates on various days throughout the week, with flexible opening hours.
Amenities and More
- Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Reviews
Bex is the best bar tender I’ve seen in any goals.
This Dagenham Goals is in need of sky sports tv desperately in the bar area.
I come here twice a week to Degenham goals and it’s very well run. 👍🏾
Yes, Goals host kids' birthday parties. You get two packages, championship or premiership (call up for differences on the two) and they are much cheaper than other party alternatives.... Gotta say the kids loved it, well organised great value for money and the trainer/host was fantastic. Probably helped that he is a teacher, so he was great with the kids set up lots of tasks, etc, so the kids were well entertained and I only had to worry about lighting the candles on the birthday cake. Highly recommended for a child's birthday party, well done guys.
My friend hosted her 21st birthday here and the staff were well co-ordinated and very helpful from booking to execution. We were able to bring our decorations prior to set up where they stored it for it us, all of our property was kept safe. During set up we were helped and advised on how to decorate the hall by staff. Special thanks to the manger Hezekiah who made sure to communicate effectively with the rest of his team so that everything could be handled smoothly.
Great service. Good quality pitches - £20 bar vouchers every 3/4 games is brilliant as well!...
Maybe extend the £20 vouchers for purchases of other products like footballs or football bibs.
Get sky sports for evening footballs!
Big car park. If you go about 7 00 be perpear to see lots of kids has the goals do not shut until about 9 so it a bit scary if you are going to a party on your own. Need a bit more light in car parks has well
Brilliant staff, look after us really well. Pitches are great, Russell especially makes sure we are all ok before a game. Only negative is I wish they had Sky Sports. Alfie and Annie also are top top staff
I have been a customer at Goals Dagenham for a decade, and I must express my dissatisfaction with my recent experience. My first request to cancel or reschedule a booking within a reasonable timeframe of 5 days was rejected by the manager, Mark. Despite being a loyal customer, I was met with inflexibility due to the establishment's 4-day booking policy.
This lack of understanding and refusal to accommodate a simple request left me frustrated and disappointed. I expected more courtesy and flexibility as a "valued" customer. To make matters worse, the threat of being charged for the pitch, despite the circumstances, only added to the frustration.
Moreover, the customer service experience was marred by blunt replies and a surprising lack of consideration from the staff, particularly manager Mark. Effective communication is paramount in maintaining positive customer relationships, and Goals Dagenham should address these issues promptly to improve the overall customer experience. A more empathetic and communicative approach would undoubtedly contribute to better customer satisfaction.
Been playing here for over a decade, staff have always been brilliant, very helpful and supportive. Especially Russell, Alfie and Blake. And Sam the receptionist. The pitches have always been in great condition, especially when i first started coming here in 2009. Best football pitches in London.
Location
Hours
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Monday
10:00 AM - 11:00 PM
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Tuesday
10:00 AM - 11:00 PM
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Wednesday
10:00 AM - 11:00 PM
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Thursday
10:00 AM - 11:00 PM
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Friday
10:00 AM - 11:00 PM
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Saturday
09:00 AM - 10:00 PM
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Sunday
09:00 AM - 11:00 PM
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